Privacy Policy

Effective date: April 13, 2026

AskCredo.ai ("we", "us", or "our") operates the website at askcredo.ai and the AskCredo mobile application. This policy explains what data we collect, why, and how you can control it.

1. Information We Collect

Theological questions you type — sent to our cloud functions to generate answers. Questions may be stored in Firestore to power shared Q&A pages and to improve the service.
Account email address — if you sign in via Firebase Authentication (optional).
IP address — logged briefly by Google Cloud Functions for rate-limiting and abuse prevention; not stored long-term.
Analytics cookies — set by Google Analytics on your device when you visit the site (see Section 3). Requires your consent in the EEA, UK, Switzerland, and California.

2. How We Use Your Information

To generate and display AI theological responses.
To publish anonymised shared Q&A pages (e.g. askcredo.ai/q/…) for organic discovery.
To measure site traffic and improve the product (Google Analytics 4).

AskCredo does not currently display third-party advertising on the website or in the mobile app. Pro subscribers fund the free tier directly.

3. Third-Party Services

We use the following third-party services that may set cookies or collect data on our behalf:

Google Analytics 4 (measurement ID G-NR6V4BFF33) — collects anonymised usage data (page views, session duration). Google Privacy Policy
Google Programmable Search Engine — the "Read free online" button opens a Google-hosted search page (cse.google.com). Google's own privacy policy governs that page.
Firebase Analytics — anonymous in-app event tracking on mobile only.
Firebase Crashlytics — collects crash reports and non-fatal error logs from the mobile app to help us diagnose and fix stability issues. No personally identifiable information is included in crash reports.
Firebase Performance Monitoring — measures app startup time and network request latency to help us improve app speed. Data is aggregated and not linked to individual users.
Firebase Authentication — handles sign-in if you choose to create an account. Stores your email address.
Google Cloud Firestore — stores saved questions and shared Q&A data.

If you are located in the European Economic Area, United Kingdom, Switzerland, or California, you can control analytics cookies through your browser settings. You may also email support@askcredo.ai to request deletion of any analytics data tied to your account.

5. Data Retention

Firestore conversation data is retained indefinitely unless you request deletion. Analytics data is retained for 14 months per Google Analytics defaults. You may request deletion of your account data at any time.

6. Your Rights

Depending on your location you may have the right to access, correct, or delete personal data we hold. To exercise these rights, email us at support@askcredo.ai.

7. Children

AskCredo.ai is not directed at children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this policy from time to time. The effective date above will reflect the most recent revision. Continued use of the service after changes constitutes acceptance.

9. Contact

Questions about this policy? Email support@askcredo.ai.